Frequently Asked Questions
How much is shipping?
Standard shipping is $5 and expedited shipping is $20. Free US shipping on $85 or more every day!
Do you ship internationally?
We do not offer international shipping on our website however international orders can be made on our etsy: https://beadedseedbyronea.etsy.com
Wrong shipping address. Can this be fixed?
Yes! Please email me immediately after placing your order by replying to your order confirmation or by emailing me at sales@beadedseedbyronea.com (with URGENT in the subject line) located in the contact link in the Quicklinks.
Lost or stolen package.
Beaded Seed by Ronea is not responsible for lost or stolen packages, but I will gladly send you a one-time 10% off coupon to place another order.
I did not receive my order. Help!
Please contact me at sales@beadedseedbyronea.com (with URGENT in the subject line) the day after the last day your order was expected to arrive. If your order cannot be located, Beaded Seed by Ronea is not responsible for lost/stolen packages, but I will gladly send you a one-time 10% off coupon to place another order.
Returns/Exchanges.
Due to health and safety concerns returns and exchanges are not accepted. All sales are final. If your package arrives damaged (from transit) or earrings are defective, please contact me at sales@beadedseedbyronea.com immediately (within 24 hours) after receiving your package.
When will my order ship?
Orders are processed and shipped within 3-4 business days.
What materials are used to make your earrings?
Our earrings and bracelets are handmade out of high-quality polymer clay and assembled with brass charms and/or faux stones/beads. The posts are gold or silver plated. We now use surgical steel posts.
Do you offer wholesale?
Yes! Contact me by sending an email located in the contact page linked below in the Quicklinks to request my line sheet. We also sell on Faire at https://beadedseedbyronea.faire.com. Minimum purchase of $150 for first time wholesale orders and $250 for returning customers. Wholesale orders are at a 50% off discount for both new and returning customers. Shipping insurance is at the discretion and responsibility of the buyer of all wholesale orders.
Do you offer custom earrings?
Yes, I do! I do custom earrings that are in line with my brand and if I am unable to provide you with exactly what you are requesting, I will happily recommend another maker who would best suit your needs. Shipping insurance is at the discretion and responsibility of the buyer for all custom orders.
Can I shop Beaded Seed by Ronea instore?
Yes! We are officially in store at Wolfbait & B-Girls, Squast, Embellished Chicago, Nomad, Lumi, and Lot'sa Mini Mart. All are located in Illinois.
Do you offer gift cards?
Gift cards are now available for purchase! Gift cards expire 5 years after date of purchase.